Silhueta de pessoa indiferenciada

Sérgio Pereira dos Santos

Professor associado com agregação
Faculdade de Economia
Subsistema
Orgãos de Gestão
Regime
Exclusividade
Vínculo
CT em Funções Públicas por tempo indeterminado
Sérgio Santos is Associate Professor with Habilitation at the University of Algarve, Faculty of Economics, and Scientific Coordinator of the Centre for Advanced Studies in Management and Economics (CEFAGE). He holds a PhD in Management Science from the University of Strathclyde (UK), a MA in Economics and Econometrics from the University of Manchester (UK) and a BA in Business Administration from the University of Algarve (Portugal). His main research interests include performance measurement and management, benchmarking, efficiency assessment, management control, strategy implementation, and capable ageing. He has authored (or co-authored) more than 60 articles and chapters, including publications in the European Journal of Operational Research, International Journal of Operations and Production Management, Omega - The International Journal of Management Science, Annals of Operations Research, Journal of Business Research, Journal of the Operational Research Society, Management Decision, Journal of Management & Organization, Technological Forecasting and Social Change Journal, Papers in Regional Science, International Regional Science Review, Total Quality Management & Business Excellence, Health Care Management Science, Health Policy and Journal of Aging Studies. He has also supervised (or co-supervised) forthy master dissertations, 3 doctoral thesis and 2 post-doctoral projects and has acted as a reviewer/evaluator for 19 international scientific journals, for FCT - Fundação para a Ciência e a Tecnologia (Portuguese Foundation for Science and Technology) (PhD Scholarship calls of 2014, 2015, 2018, 2019 and 2020 and Program MIT Portugal call of 2021), for the Czech Science Foundation (Project calls of 2012, 2014, 2015 and 2019) and for A3ES - Agência de Avaliação e Acreditação do Ensino Superior (Agency for Assessment and Accreditation of Higher Education) (as President or Member of several External Assessment Panels responsible for the assessment of bachelor, master and PhD programmes).

Atividades

Atividades
2017 - 2017. Orientação. Effectiveness in the prevention and control of tuberculosis – a comparative analysis of countries using data envelopment analysis.Gestão de Unidades de Saúde (Mestrado). Coorientador.
2017 - 2017. Orientação. Diferentes modelos organizativos de cuidados de saúde primários apresentam diferenças no desempenho?.Gestão de Unidades de Saúde (Mestrado). Orientador.
2017 - 2017. Orientação. Uma análise exploratória com o data envelopment analysis para medir o grau de desenvolvimento humano dos países.Gestão Empresarial (Mestrado). Coorientador.
2016 - 2016. Orientação. AVALIAÇÃO DO DESEMPENHO DAS ENTIDADES GESTORAS DOS SERVIÇOS DE RESIDUOS URBANOS EM PORTUGAL.Gestão Empresarial (Mestrado). Orientador.
2015 - 2015. Orientação. ANÁLISE EXPLORATÓRIA DO NÍVEL DE EFICIÊNCIA DOS HOSPITAIS PORTUGUESES ATRAVÉS DO DATA ENVELOPMENT ANALYSIS.Contabilidade (Mestrado). Orientador.
2015 - 2015. Orientação. AVALIAÇÃO DA EFETIVIDADE DOS PAÍSES DA OCDE NO TRATAMENTO DO CANCRO: UMA APLICAÇÃO DO DATA ENVELOPMENT ANALYSIS.Gestão de Unidades de Saúde (Mestrado). Coorientador.
2015 - 2015. Orientação. Avaliação de desempenho dos sistemas de cuidados de saúde integrados: uma revisão sistemática da literatura.Gestão de Unidades de Saúde (Mestrado). Coorientador.
2014 - 2014. Orientação. A IMPLEMENTAÇÃO DO BALANCED SCORECARD NAS INSTITUIÇÕES DE ENSINO SUPERIOR EM PORTUGAL - ANÁLISE DA SUA IMPORTÂNCIA PARA A MELHORIA DO DESEMPENHO ORGANIZACIONAL E DAS DIFICULDADES DE IMPLEMENTAÇÃO.Gestão Empresarial (Mestrado). Coorientador.
2014 - 2014. Orientação. Conceção de um sistema integrado de avaliação de desempenho dos serviços de saúde materna e neonatal em Portugal.Gestão de Unidades de Saúde (Mestrado). Coorientador.
2014 - 2014. Orientação. Avaliação de eficiência e eficácia de centros de emprego: o caso português.Gestão Empresarial (Mestrado). Orientador.
2013 - 2013. Orientação. ANÁLISE SOBRE A IMPLEMENTAÇÃO DE MODELOS DE AVALIAÇÃO DE DESEMPENHO NOS HOSPITAIS PORTUGUESES: UMA ANÁLISE EXPLORATÓRIA.Gestão Empresarial (Mestrado). Coorientador.
2013 - 2013. Orientação. Previsão de falência na restauração.Contabilidade (Mestrado). Coorientador.
2013 - 2013. Orientação. Using data envelopment analysis to assess the efficiency of portuguese post offices and postal distribution centers.Contabilidade (Mestrado). Orientador.
2012 - 2012. Orientação. "O ESTADO DA ARTE DA AVALIAÇÃO DE DESEMPENHO NO COMÉRCIO A RETALHO EM PORTUGAL".Gestão Empresarial (Mestrado). Orientador.
2011 - 2011. Orientação. A (DES)IGUALDADE DE GÉNERO NO MERCADO DE TRABALHO E O SE IMPACTO NA PERFORMANCE DOS ESTADOS-MEMBROS DA UNIÃO EUROPEIA - ANÁLISE COMPARATIVA DO DESEMPENHO.Gestão Empresarial (Mestrado). Coorientador.
2011 - 2011. Orientação. Avaliação de desempenho dos municípios portugueses pelo método data envelopment analysis.Economia do Turismo e Desenvolvimento Regional (Mestrado). Orientador.
2010 - 2010. Orientação. Simbiose Entre o Dea e o Bsc na Melhoria do Desempenho de Organizações Bancárias: o Caso dos Gabinetes de Empresas no Banco Alfa.Gestão Empresarial Aplicada (Doutoramento). Orientador.
2008 - 2008. Orientação. Concepção de um Modelo Multicrédito de Suporte À Avaliação de Agências Bancárias.Métodos Quantitativos Aplicados à Economia e à Gestão (Doutoramento). Orientador.

Projetos

Projetos
2019/01/02 - 2019/12/31. O impacto económico da Universidade do Algarve na Região do Algarve (The Economic Impact of the University of Algarve in the Regional Economy). Investigador. Universidade do Algarve.
2006/01 - 2006/12. Using Input-output Analysis to Estimate the Regional Economic Impact of Higher Education Institutions: A Case Study. Investigador.

Produções

Olena Kalinichenko; Carla A.F. Amado; Sérgio P. Santos. 2021. "Exploring the potential of Data Envelopment Analysis for enhancing pay-for-performance programme design in primary health care". European Journal of Operational Research. https://doi.org/10.1016/j.ejor.2021.07.037
Barreira, Ana Paula; Amado, Carla; Santos, Sérgio; Andraz, Jorge; Guimarães, Maria Helena. 2020. "Assessment and Determinants of the Quality of Life in Portuguese Cities". International Regional Science Review. https://doi.org/10.1177/0160017620979611
António J. R. Santos; Sérgio P. Santos; Carla A. F. Amado; Efigénio L. Rebelo; Júlio C. Mendes. 2019. "Labor inspectorates’ efficiency and effectiveness assessment as a learning path to improve work-related accident prevention". Annals of Operations Research. https://doi.org/10.1007/s10479-019-03287-y
Amado, Carla Alexandra Filipe; Barreira, Ana Paula; Santos, Sérgio Pereira; Guimarães, Maria Helena. 2019. "Comparing the quality of life of cities that gained and lost population: An assessment with DEA and the Malmquist index". Papers in Regional Science, 98 (5): 2075-2097. https://doi.org/10.1111/pirs.12448
Cândido, Carlos J.F.; Santos, Sérgio P.. 2019. "Implementation obstacles and strategy implementation failure". Baltic Journal of Management, 14 (1): 39-57. https://doi.org/10.1108/bjm-11-2017-0350
Carla A.F. Amado; Sérgio P. Santos; José M.S. São José. 2018. "Measuring and decomposing the gender pay gap: A new frontier approach". European Journal of Operational Research, 271 (1): 357-373. https://doi.org/10.1016/j.ejor.2018.05.023
Sedarati, Pooyan; Santos, Sérgio; Pintassilgo, Pedro. 2018. "System Dynamics in Tourism Planning and Development". Tourism Planning & Development, 16 (3): 256-280. https://doi.org/10.1080/21568316.2018.1436586
Ferreira, Fernando A. F.; Santos, Sérgio P.. 2018. "Two decades on the MACBETH approach: a bibliometric analysis". Annals of Operations Research. https://doi.org/10.1007/s10479-018-3083-9
Carla A.F. Amado; Sérgio P. Santos; Jaime M.M. Serra. 2017. "Does partial privatisation improve performance? Evidence from a chain of hotels in Portugal". Journal of Business Research, 73: 9-19. https://doi.org/10.1016/j.jbusres.2016.12.001
São José JM; Timonen V; Amado CA; Santos SP. 2017. "A critique of the Active Ageing Index.". https://doi.org/10.1016/j.jaging.2017.01.001
Santos, S.P.; Belton, V.; Howick, S.; Pilkington, M.. 2017. "Measuring organisational performance using a mix of OR methods". Technological Forecasting and Social Change. https://doi.org/10.1016/j.techfore.2017.07.028
Ferreira, F.A.F.; Santos, S.P.. 2016. "Comparing trade-off adjustments in credit risk analysis of mortgage loans using AHP, Delphi and MACBETH". International Journal of Strategic Property Management, 20 (1): 44-63. https://doi.org/10.3846/1648715X.2015.1105321
Amado, C.A.F.; São José, J.M.S.; Santos, S.P.. 2016. "Measuring active ageing: A Data Envelopment Analysis approach". European Journal of Operational Research, 255 (1): 207-223. https://doi.org/10.1016/j.ejor.2016.04.048
Filipe, M.N.M.; Ferreira, F.A.F.; Santos, S.P.. 2015. "A multiple criteria information system for pedagogical evaluation and professional development of teachers". Journal of the Operational Research Society, 66 (11): 1769-1782. https://doi.org/10.1057/jors.2014.129
Cândido, C.J.F.; Santos, S.P.. 2015. "Strategy implementation: What is the failure rate?". Journal of Management and Organization, 21 (2): 237-262. https://doi.org/10.1017/jmo.2014.77
Santos, S.P.; Amado, C.A.F.. 2014. "On the need for reform of the Portuguese judicial system - Does Data Envelopment Analysis assessment support it?". Omega (United Kingdom), 47: 1-16. https://doi.org/10.1016/j.omega.2014.02.007
Ferreira, F.A.F.; Santos, S.P.; Marques, C.S.E.; Ferreira, J.. 2014. "Assessing credit risk of mortgage lending using MACBETH: A methodological framework". Management Decision, 52 (2): 182-206. https://doi.org/10.1108/MD-01-2013-0021
Ferreira, F.A.F.; Santos, S.P.; Rodrigues, P.M.M.; Spahr, R.W.. 2014. "Evaluating retail banking service quality and convenience with MCDA techniques: A case study at the bank branch level". Journal of Business Economics and Management, 15 (1): 1-21. https://doi.org/10.3846/16111699.2012.673504
Ferreira, F.A.F.; Santos, S.P.; Dias, V.M.C.. 2014. "An AHP-based approach to credit risk evaluation of mortgage loans". International Journal of Strategic Property Management, 18 (1): 38-55. https://doi.org/10.3846/1648715X.2013.863812
Ferreira, Fernando A. F.; Santos, Sergio P.; Rodrigues, Paulo M. M.; Spahr, Ronald W.. 2014. "How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example". Journal of Business Economics and Management, 15 (4): 708-728. https://doi.org/10.3846/16111699.2012.701230
Amado, C.A.F.; Santos, S.P.; Sequeira, J.F.C.. 2013. "Using Data Envelopment Analysis to support the design of process improvement interventions in electricity distribution". European Journal of Operational Research, 228 (1): 226-235. https://doi.org/10.1016/j.ejor.2013.01.015
Amado, Carla A.F.; Santos, Sérgio P.; Marques, Pedro M.. 2012. "Integrating the Data Envelopment Analysis and the Balanced Scorecard approaches for enhanced performance assessment". Omega, 40 (3): 390-403. https://doi.org/10.1016/j.omega.2011.06.006
Santos, S.P.; Amado, C.A.F.. 2012. "Using data envelopment analysis for formative evaluation of radiotherapy services: An exploratory study". Vol. 173. https://doi.org/10.1007/978-88-470-2321-5_11
Ferreira, F.A.F.; Spahr, R.W.; Santos, S.P.; Rodrigues, P.M.M.. 2012. "A multiple criteria framework to evaluate bank branch potential attractiveness". International Journal of Strategic Property Management, 16 (3): 254-276. https://doi.org/10.3846/1648715X.2012.707629
Santos, S.P.; Amado, C.A.E.; Santos, M.F.. 2012. "Assessing the efficiency of mother-to-child HIV prevention in low- and middle-income countries using data envelopment analysis". Health Care Management Science, 15 (3): 206-222. https://doi.org/10.1007/s10729-012-9196-9
Ferreira, F.A.F.; Santos, S.P.; Rodrigues, P.M.M.. 2011. "Adding value to bank branch performance evaluation using cognitive maps and MCDA: A case study". Journal of the Operational Research Society, 62 (7): 1320-1333. https://doi.org/10.1057/jors.2010.111
Santos, S.P.; Amado, C.A.F.; Rosado, J.R.. 2011. "Formative evaluation of electricity distribution utilities using data envelopment analysis". Journal of the Operational Research Society, 62 (7): 1298-1319. https://doi.org/10.1057/jors.2010.66
Cândido, C.J.F.; Santos, S.P.. 2011. "Is TQM more difficult to implement than other transformational strategies?". Total Quality Management and Business Excellence, 22 (11): 1139-1164. http://www.scopus.com/inward/record.url?eid=2-s2.0-84856496598&partnerID=MN8TOARS
Ferreira, F.A.F.; Santos, S.P.; Rodrigues, P.M.M.. 2011. "From traditional operational research to multiple criteria decision analysis: Basic ideas on an evolving field". Problems and Perspectives in Management, 9 (3): 114-121. http://www.scopus.com/inward/record.url?eid=2-s2.0-84891867626&partnerID=MN8TOARS
Ferreira, F.A.F.; Santos, S.P.; Rodrigues, P.M.M.. 2011. "Adding value to bank branch performance evaluation using cognitive maps and MCDA: A case study". Development and Learning in Organizations: An International Journal, 25 (6): 215-218. https://doi.org/10.1108/dlo.2011.08125faa.012
Amado, C.A.d.E.F.; Santos, S.P.d.. 2009. "Challenges for performance assessment and improvement in primary health care: The case of the Portuguese health centres". Health Policy, 91 (1): 43-56. https://doi.org/10.1016/j.healthpol.2008.11.008
Santos, S.P.; Belton, V.; Howick, S.. 2008. "Enhanced performance measurement using OR: A case study". Journal of the Operational Research Society, 59 (6): 762-775. https://doi.org/10.1057/palgrave.jors.2602397
Santos, S.P.; Belton, V.; Howick, S.. 2002. "Adding value to performance measurement by using system dynamics and multicriteria analysis". International Journal of Operations and Production Management, 22 (11): 1246-1272. https://doi.org/10.1108/01443570210450284
 

Contacto